Principles and Policies of Operations Management

Principles and Policies of Operations Management offers a comprehensive and practical introduction to the field of operations management, tailored for today’s fast-changing business environment. Designed with both students and professionals in mind, this textbook explores the essential principles, policies, and strategies that drive operational excellence in modern organisations.

From mastering supply chains and quality management to navigating global operations and sustainability, each chapter blends foundational theory with real-world applications. Through a clear, accessible structure—supported by case studies, end-of-chapter questions, and practical insights—readers will gain the tools to understand and implement effective operational decisions across industries.

Ideal for undergraduate and advanced business students, as well as professionals preparing for certification or managing growing enterprises, this book bridges classroom knowledge with workplace demands. Whether you’re new to operations or looking to sharpen your expertise, this resource equips you to deliver value through efficiency, innovation, and strategic thinking.