Management of Hotel Room Cleaning and Maintenance

Management of Hotel Room Cleaning and Maintenance offers a structured and practical introduction to one of the most essential functions in the hospitality industry—housekeeping. Designed for students, trainees, and professionals in hotel management, this textbook explores the vital role of room cleaning and maintenance in ensuring guest satisfaction, operational efficiency, and brand reputation.

This book presents a clear overview of how housekeeping contributes to the guest experience, covering everything from daily room servicing to advanced maintenance techniques. It delves into departmental organization, staff supervision, cleaning protocols, laundry operations, and coordination with other hotel divisions. With a strong focus on hygiene, safety, and emerging technologies, it also highlights the evolving expectations of modern hospitality and the increasing demand for professional housekeeping services.

Through practical frameworks, detailed chapters, and real-world relevance, readers will develop a deep understanding of guestroom management, linen and laundry services, cleaning schedules, chemical handling, and eco-friendly practices. Each section is supported by exercises and additional readings to reinforce learning and prepare students for real-world application.

Whether you aim to manage hotel housekeeping operations or enhance service standards in other institutional settings, this book equips you with the knowledge and tools to deliver exceptional results. It is an essential resource for anyone looking to build a successful career in hospitality housekeeping and facility care.